EXPLAINING YOUR BILL
The Gazebo on the Common
Understanding Your PMLD Bill
Princeton Municipal Lighting Dept. reads your meter and mails a bill to you monthly for each account. Pay before Midnight on the 20th of the month to take advantage of the 5% Early Payment Discount Amount.
Got a question about your electric bill? Give us a call at (978) 464-2815.
Explanation of Charges and Rates
|Rate Codes||RR10 — Residential Rate
CS20 — Commercial Rate
MR30 — Municipal Rate
FR40 — Farm Rate
OL70 — Outside Light
MW50 — Solar Residential Rate
SC60 — Solar Commercial Rate
|Monthly Service Charge:||A set charge per type of service based on the fixed cost incurred to provide electric service that is unrelated to the amount of energy consumed per customer. This charge includes expenses related to meter reading, field office expenses, distribution of electricity and maintenance of utility poles, wires, transformers and other distribution equipment.|
|Energy, Capacity, Transmission & Distribution Charges:||The per kWh charge to customers for purchase and delivery of electricity.|
|Wind Farm Operations Charge:||The per kWh charge to customers for the wind renewable energy generation investment.|
|Finance Charge:||A charge of 1.5% will be applied against any unpaid balance 60+ days old carried forward each month.|
|Purchase Power Cost Adjustment:||Changes in the cost of fuel, transmission, and other expenses based on contractual or adjudicated agreements or charges related to outside influences beyond our control.|
|Termination of Service Policy:||PMLD has the right to terminate service if a bill is not paid within forty-five (45) days of receipt. Notice must be rendered to the customer at least seventy-two (72) hours prior to the said termination. Termination may be effected between 11 :00 AM and 1 :00 PM, Monday thru Thursday. The customer will be informed of their rights and responsibilities in writing with the notice of termination. If termination does occur, the customer is responsible for paying PMLD a meter reconnect fee in addition to the outstanding balance due.|
|PMLD Invoice Related Policies:||A 5% discount is available to Residential Rate and Solar Residential Rate customers through the 20th of each month if the bill is paid in full at the start of business on the 21st day of each month and is at the discretion of the department. If the 20th falls on a Saturday, Sunday or Holiday the discount is extended to the next business day. No discount will be allowed on the Monthly Meter & Service Charge or any other charge that may be applied.
Budget Plans are available for customers who desire a series of equalized payments.
Customers will be charged for all repair work to electrical lines and equipment located on the customer's property.
Renters are required to pay a minimum Meter Deposit of $300.00 or the total cost of energy usage for three (3) of the highest months of history in the last twelve (12) months, whichever is greater. Meter Deposits will be refunded when the account is closed and paid in full. Interest earned on the meter deposit amount will be a deposit interest credit adjustment on monthly bills. The interest rate for meter deposits is determined by the yields on Treasury Securities at a constant fixed maturity one-year rate as published by the Federal Reserve.
The customer has the right to dispute the company's compliance with the proper application of rates or charges. Such action can be done in writing or in person. PMLD will make every effort to resolve a customer's issue or complaint. If the issue or complaint remains unresolved, the customer has the right to appeal to the Department of Public Utilities , Consumer Division, please call 617-305-3531 or 1-800-392-6066; and for the hearing impaired 1-800-323-3298.