NEW! BillPay by InvoiceCloud®

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Access your account anytime, anywhere using the device of your choice.

PMLD is launching a new online billing and payment solution scheduled to deploy in the coming days, offering more ways to view and pay your electric bill—plus the addition of 24/7 Phone Payments and Pay By Text. Customers can receive and view bills electronically, make a payment with credit/debit card or e-check, and choose to go paperless.

A quick, one-time payment can be made without registering. Or—you can create an account to enjoy more features like setting up automatic payments, saving payment information for later use and viewing history.

Please Note: If you had signed up for AutoPay through the previous BillTrust customer portal and/or enrolled in BillTrust paperless billing, you will need to re-register at this time. BillTrust will no longer be active after July 30, 2024.

New InvoiceCloud® is an easy and convenient method to view and pay your Utility bills online. You may also make a payment by phone or check your account balance 24/7 with our automated phone service. Call (844) 558-4659.

Paying by EFT is free of charge. Other services are fee-based. A convenience fee of 4.00% will be applied to all credit/debit card, PayPal products and Venmo payments with a minimum charge of $3.00 will be applied. If you make a payment by calling this number, there is an additional surcharge of $1.00 to use this service, along with the other service fees listed above.

If you have questions or need help, please call us at (978) 464-2815.

New BillPay Features

  • Easy-to-use Online Portal to access your account and make payments 24/7
  • Registration is not required
  • Go Paperless – get your bills via email
  • Save time with automatic payment options:
    • AutoPay – automatically pay the invoice amount on the due date. Save time and avoid missed payments
    • Recurring Scheduled Payments – set up a schedule to pay a fixed amount or the invoice balance on a specific day of the month
  • Receive email reminders when your bill is ready, when a scheduled payment is pending, and a confirmation after making a payment
  • Pay by Phone – check your account balance or make a payment 24/7 by calling (844) 558-4659. Use either a landline or mobile device
  • Pay by Text – get Text Notifications about your bill and have the option to Pay By Text message with your default payment method. (Sign up when making an online payment or within your account.)

Need help?

Call PMLD's office during our regular business hours and we will help you at (978) 464-2815.

InvoiceCloud® How-To PDFs to Help You

download  How to Enroll in AutoPay
download  How to Enroll in Paperless Billing
download  How to Enroll in Pay By Text
download  How to Register After a One-time Payment
download  How to Register from the Payment Portal
download  How to Register while Making a Payment
download  How to Schedule Payments
download  How to Make an IVR Automated Payment PDF

InvoiceCloud® Video Tutorials

Still need help?

Call PMLD's office during our regular business hours and we will help you at (978) 464-2815.

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